Customer Service, Elon Style: Musk's Tesla Asks Man to Bring Car to Service Center After Fire Leaves It a Charred Ruin
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Customer Service, Elon Style: Musk's Tesla Asks Man to Bring Car to Service Center After Fire Leaves It a Charred Ruin

In a shocking incident, a Tesla Model Y spontaneously caught fire on a California highway, leaving the owner, Bishal Malla, scrambling for answers from a largely unresponsive customer service team. Incredibly, Elon Musk’s Tesla asked him to bring the charred ruin left after a battery fire into a company service center. The owner responded, “How in the world am I going to do that?”